General terms and conditions

1. General information

By registering for the orientation course, a short seminar, the Acting Day or for the information meeting for the previous semester, the customer/participant accepts the General Terms and Conditions of the Schule für Schauspiel Hamburg GbR with binding effect.

2. Application and number of participants

Applications are made online via the homepage of the Schule für Schauspiel Hamburg and only become legally effective when they have been confirmed by the school by email. For the orientation course, short seminars and the acting day the number of participants is limited. Applications will be considered in the order in which they are received.

The courses take place in groups. If the required minimum number of 8 participants per orientation course, short seminar or acting day is not reached, the school reserves the right to cancel the course. Participants will be notified at least three days before the event.

The school is not obliged to make up for missed lessons or lessons cancelled by the participant. The school reserves the right to reschedule lessons and to announce alternative dates in good time if lessons are cancelled.

In case of cancellation of an event due to illness of the trainer, force majeure or other unforeseeable events, there is no claim to the execution of the event.  Likewise, in the event of cancellation or postponement of a course, there will be no reimbursement of travel and accommodation costs or of expenses incurred due to loss of work. Claims of the participant due to the postponement of lessons or the use of substitute teachers are excluded.

3. Payment

The tuition/course fee must be transferred to the account of the Schule für Schauspiel Hamburg at least 10 working days before the start of the tuition/course.

Account holder: Schule für Schauspiel Hamburg GbR
Bank: Deutsche Bank Hamburg
BLZ 200 700 24
Account number 795777200
IBAN: DE77 2007 0024 0795 7772 00
BIC: DEUTDEDBHAM

When making the transfer, please state the full name of the participant in the subject line and the date of the course.

4. Cancellation

For the events mentioned under point 1, the withdrawal from the contract must be made in text form (e.g. e-mail, fax). If an orientation course, a short seminar or the information meeting for the previous semester is cancelled by the participant up to 7 days before the day of the event, 50% of the participant fee will still be charged.  In case of a later cancellation or in case of non-appearance on the first day of the event, the full participation fee is due. If the school succeeds in filling the cancelled place elsewhere, it has to credit the advantage to itself.

5. Data protection

The personal data associated with the registration will be processed and stored in compliance with the data protection regulations.

6. Liability

The participant is obliged to insure himself/herself appropriately against risks that are necessarily connected with participation in the event (health, accident and liability insurance) and to make use of appropriate services in the event of damage or loss in order to reduce the damage. Participants must take care of the items brought in themselves; the school is not liable for loss or damage or personal injury. The school is only liable for damages in the case of its own fault or that of its vicarious agents in the event of intent or gross negligence.

7. ONLINE DISPUTE RESOLUTION

The European Commission provides a platform for out-of-court online dispute resolution (OS Platform), which can be accessed at https://ec.europa.eu/consumers/odr/. Our email address is: info@sfsh.de.

8. GENERAL OBLIGATION TO PROVIDE INFORMATION PURSUANT TO § 36 VSBG:

We do not participate in any dispute resolution proceedings before a consumer arbitration board.

9. SEVERABILITY CLAUSE

Should a provision be or become ineffective or should gaps requiring supplementation become apparent during the execution of the contract, the effectiveness of this agreement shall not be affected by this.  The parties then undertake to immediately reinterpret, supplement or replace the invalid provision or to fill the gap in such a way that the purpose of the contract intended by the invalid provision or endangered by the gap is achieved.